About Kindly Care Australia
As a Registered NDIS Provider Melbourne, we provide professional disability support services with a participant-first approach. Our experienced team supports people with disability across Melbourne and surrounding areas, helping participants build independence, stay connected with their communities and make informed choices about their supports.

Whether you need everyday assistance, community participation, life-skills development, support coordination or higher-intensity personal support, we can discuss your circumstances and help you understand the options available to you.
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Led by a Registered Nurse with 15+ years of nursing experience
Participant-Centred NDIS Support
Skilled Staff
24/7 Support
What We Do
Disability Support Services Melbourne Designed Around You
Reliable Disability Support Melbourne should fit the person, not force the person to fit a standard service.

We provide a range of Disability Services Melbourne participants may access depending on their NDIS plan, goals and approved supports, including:
Kindly Care Australia
Support Coordination
Support coordination to assist participants to achieve their goals. Goals may be NDIS related
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Specialist Support Coordination
Specialist Support Coordination to support participants who are accessing services across multiple areas (for example: NDIS, as well as mental health).
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Kindly Care Australia
Behaviour Support
We provide specialist behaviour support services to children, young people and adults. We are highly regarded for our services to those who have multiple
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Specialised Supported Employment
Supports to assist Participants with employment where it is beyond the requirements of employment services and employers.
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Assist Access / Maintain Employment
Assistance to Access and maintain employment or higher Education- A special programme for the specially-abled designed to help
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Assistance With Daily Personal Activities
Daily activities under NDIS helps individuals with disability be as independent as possible in their daily lives. These support services
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View All Services
Our Disability Care Services Melbourne participants may use are designed to support practical independence, community involvement and everyday wellbeing.

If you are comparing a Disability Support Provider Melbourne, look beyond a list of services. Ask how the provider communicates, how they involve you in decisions and whether their services genuinely match your goals.

What's the Kindly Care Australia Difference?

Choosing a Trusted NDIS Care Provider Melbourne participants and families can communicate with is about more than registration alone.

Kindly Care Australia is a local NDIS provider with a strong focus on participant-first support. Our website highlights 15 years of nursing experience, skilled staff and 24/7 support services.

Our approach is built around:
  • Respect for participant choice and control
  • Clear and responsive communication
  • Person-centred support
  • Practical assistance with everyday needs
  • Supporting independence and community participation
  • Coordination across different services where appropriate
Talk to Our Team
We aim to respond within one business day.

    Support That Starts With You
    Talk to us about the support you need.

    Reviews That Speak - SUCCESS

    Our website also features feedback from participants and families describing responsive communication, support with complex circumstances, help coordinating services and a caring approach. These experiences illustrate the importance of having a support team that listens and follows through.

    Navjot Kaur is an absolute blessing to our family. As our Support Coordinator at Kindly Care, she has shown herself to be a truly beautiful, noble soul with a wonderfully kind heart. Our ten-year-old child is diagnosed with autism with substantial support needs, and Navjot has gone above and beyond to put an incredible network of services in place for them. Her deep commitment ensures that both my child and I receive every single piece of support we need. We are incredibly grateful for her dedication and care.
    I highly recommend Navjot Kaur from Kindly Care. She is a kind-hearted, noble professional who genuinely cares about the families she works with. Navjot has successfully coordinated vital services for our ten-year-old child, who has autism with substantial support needs. Her unwavering commitment ensures that both my child and I get the exact support we need to thrive.
    Navjot has a beautiful soul and a kind heart, which shines through in her dedicated work. She has seamlessly put together numerous services tailored for our ten-year-old child, who lives with autism with substantial support needs. Navjot is fully committed to ensuring that my child’s needs-and my own needs as a parent-are entirely met. Kindly Care is lucky to have such a dedicated coordinator.

    Annabelle

    A

    I’m so thankful for the team at Kindly Care. They have been the best Support Coordinators I’ve worked with always quick to communicate, always helpful, and always going above and beyond. They make everything easier and truly care about their participant. I couldn’t ask for better support.

    Anastasia

    A

    I am grateful and want to thank you for everything Amazing support you had done to me and my child, recommending her 100%.

    Amber

    A

    I am extremely grateful for all the support I’ve received from my NDIS Support Coordinator. She has been an incredibly kind , understanding, and consistently willing to go above and beyond to help me. No matter how many questions I had or how overwhelmed I felt, she always took the time to explain things clearly and make sure I understood my options.
    Her kindness and dedication have made a huge difference in my NDIS journey. I truly appreciate her support and would highly recommend her to anyone looking for a caring and reliable Support Coordinator.

    Alma

    A

    Navjot Kaur is highly professional and knowledgeable in her work and very caring as a person. I highly recommend kindly care services.

    Alexis

    A

    I am currently a participant for this company and my support coordinator has been above and beyond with her support and kindness. I highly recommend them for anyone looking for supports.

    Aisha

    A

    I’m writing this feedback in regard to Kindly Care, I connected with Navjot Kaur back in March due to the previous Support Coordinator ending her business due to illness.
    when I found Kindly Care, I was seeking Support for my 2 children and myself, I was worried I would struggle to find Support for us as everything revolves around wait lists for 1 person let alone 3.
    I was lucky enough to have found Kindly Care,
    I was able to explain my expectations, wants and needs and Navjot has been nothing short of helpful with all of this, she has been super supportive with kind words.
    my plan has been an absolute train wreck left by our last Support; I was given false information about our plans and have been unable to utilize these correctly.
    Kindly Care have been super prompt in helping manage this by filing a change in circumstances as quickly as possible in hope this can be picked up by NDIS as soon as possible, correcting the misinformation and helping me utilize the plans correctly the way they are meant to be.
    Navjot has also found the simplest way for me to keep an eye on our plans to ask any questions needed and to see where the funds are being sent to give myself a sense of control on our plans which i have never had.
    Any email, message or call I’ve made to Navjot has always been answered with a fast response and although I feel like I ask silly questions or annoy her quite frequently she constantly reassures me with kind words that I am not annoying, and no question is silly.
    I would and I do recommend Kindly Care where I can as this has been the most supportive, informative Coordinating Support I have found by far.

    Abigail

    A

    I am writing to offer my highest recommendation for Navjot, who went above and beyond for myself and my children. We have been through so many “homes” motels, share homes etc over The last few years.
    Because of Navjot and her husband myself and my children now finally have stable accommodation and our mental health has improved a lot because of it.
    She has found me an incredible support worker who my children also adore. They both have supported me through myself and also my children’s mental health and helping me get out into the community as it was a big move for us.
    Navjot has always maintained clear, respectful communication and always takes into account my decisions.
    So highly highly recommend Navjot & can never thank her enough.

    Ava

    A

    I am writing to offer my highest recommendation for Navjot who has demonstrated exceptional dedication, compassion, and professionalism in her role as my NDIS Support Coordinator.
    Navjot has gone above and beyond in supporting me, not only ensuring my NDIS plan was implemented effectively, but also taking extraordinary steps to secure stable and safe housing for my entire family. This achievement alone significantly improved my family’s overall quality of life and created the foundation for long-term stability.
    In addition to addressing urgent housing needs, Navjot also coordinated timely and high-quality mental health support, ensuring I was matched with experienced professionals who could provide consistent and culturally appropriate care. This level of follow-through, advocacy, and person-centred care is rare and deeply commendable.
    Throughout the process, Navjot maintained clear, respectful communication, navigated complex systems with skill and persistence, and consistently placed my wellbeing at the centre of every decision.
    Navjot is a true asset to the NDIS community and a shining example of what best-practice support coordination should look like. Their impact on my family’s life has been profound, and their work deserves to be recognised and celebrated. Highly Recommend — A Thank You So Much to Navjot & Team.

    Mia

    M

    I am pleased to provide this reference for kindly care who has consistently demonstrated exceptional skills and dedication in their role as a Support Coordinator. Throughout our time working together, Navjot has shown an outstanding ability to navigate complex situations with empathy, professionalism, and efficiency.
    She has a thorough understanding of the NDIS framework and have been instrumental in connecting participants with the right services, advocating for their needs, and ensuring that supports are both effective and person-centered. Navjot communicates clearly and compassionately, always putting the participant’s goals and wellbeing first.
    One of Navjot’s greatest strengths is their proactive approach – anticipating potential challenges and addressing them before they become issues. This, combined with their approachable nature and strong organisational skills, makes them an invaluable asset to any team or participant.
    I highly recommend Kindly care to anyone seeking a reliable, skilled, and compassionate Support Coordinator.

    Olivia

    O

    Kindly Care Australia provides support services that can be available 24/7, including weekends. The team is always there to support you with whatever you need.

    Charlotte

    C

    Navjot she’s amazing she goes above and beyond for her participant she s level 3 support coordinator and has a nursing background she’s amazing and a super star she’s through Kindly Care Australia.

    Isla

    I

    NDIS Support Coordination Melbourne Registered Provider

    Support coordination can help you understand and use your NDIS plan, connect with appropriate providers and build your confidence in managing your supports.

    Kindly Care Australia provides support coordination and specialist support coordination. If you are looking for NDIS support coordination Melbourne registered services, our team can discuss your goals, current supports and the challenges you are experiencing.

    A support coordinator Melbourne NDIS provider can help bring different parts of your support network together, depending on your funded supports and individual circumstances.

    The NDIS explains that support coordinators can assist participants to understand their plan, choose providers, connect with community and mainstream services, establish service agreements and make changes when existing supports are not working.

    Our Values Centering C.A.R.E

    Compassion
    We put the wellbeing of our staff, residents and families at the centre of everything we do. We are committed to creating an environment where everyone feels supported, valued and cared for.
    Affection
    We take the time to understand the experiences, circumstances and perspectives of others, responding with empathy, understanding and genuine concern.
    Respect
    We recognise and honour the unique worth, dignity and individuality of every person. We listen to others and treat everyone with courtesy and consideration.
    Empathy
    We bring genuine warmth, understanding and positivity to every relationship, treating others with thoughtfulness and generosity.

    Disability Care Melbourne for Everyday Independence

    The right Disability Care Melbourne can make everyday activities more manageable while supporting greater independence.

    Kindly Care Australia can provide assistance with personal activities, household tasks, travel arrangements, life-skills development and community participation, subject to your NDIS plan and individual circumstances.

    For participants seeking an NDIS core supports Melbourne provider, the important question is whether the provider can deliver the particular supports included in your plan and whether those supports align with your needs.

    Our team can talk through your requirements before you decide.

    NDIS Plan Support That Connects Your Support Network

    Your NDIS plan is intended to support your individual goals and needs. The right provider should help you understand how your supports fit into your broader support network, rather than treating each service as an isolated task.

    Kindly Care Australia works with participants, families, carers and other relevant NDIS plan management Melbourne provider, to coordinate supports where appropriate.

    Whether you are starting with a new plan, changing providers or finding that your current supports are no longer working, speaking with an experienced Disability Support Provider Melbourne can help you identify your next practical step.
    Searching for an NDIS registered provider near me Melbourne?
    We support participants across numerous Melbourne and surrounding suburbs, including areas throughout Melbourne's west and north, as well as the Lara and Geelong regions.

    Let's connect - Care

    Frequently Asked Questions

    Q What does a Disability Care Provider Melbourne do?
    A Disability Care Provider Melbourne delivers disability-related supports based on a participant's needs, goals and funding arrangements. Services can include personal activities, household tasks, community participation, life-skills development, transport assistance, nursing and support coordination, depending on the provider and participant's plan.
    Q Is Kindly Care a Registered NDIS Provider Melbourne?
    Kindly Care Australia identifies itself as a registered NDIS provider and publicly lists registration across multiple support categories, including Support Coordination, Daily Personal Activities, High Intensity Daily Personal Activities, Community Nursing, Household Tasks, Life Skills and community participation.
    Q Who is eligible for NDIS services?
    Eligibility for the NDIS depends on factors such as your age, residency, disability, and the level of support you need in your daily life. Generally, you may be eligible if you:
    1.Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
    2.Are aged between 7 and 65 years.
    3.Have a permanent and significant disability that substantially affects your ability to perform everyday activities and means you require support.
    Q How do I apply for NDIS services?
    To apply for NDIS services, you need to contact the National Disability Insurance Agency (NDIA) and request an Access Request Form. Complete the form and provide the required supporting information and evidence of your disability. The NDIA will then assess your application and determine whether you meet the NDIS access requirements.
    Q How do I choose the right Disability Support Services Melbourne provider?
    Compare the provider's registration, services, experience, communication, availability, service area and approach to participant choice. The NDIS also recommends researching providers, checking reviews and meeting providers before deciding.
    Q Can I change my NDIS provider?
    Yes. Participants can generally choose and change providers, subject to their funding and the specific support involved. The NDIS recommends making sure a provider suits your needs and agreeing on how you will work together.
    Q How can I contact Kindly Care?
    If you are looking for NDIS Support Services Melbourne for you or your loved one, contact Kindly Care Australia to discuss your circumstances, service requirements and availability.
    Call our team or send an enquiry today.
    Let's discuss what support you need, where you are located and how we can help you take the next step. Call our team at 0477120854 or drop an email info@kindlycareaustralia.com.au for quick assistance.
    Areas We Support
    Victoria
    • Altona
    • Brunswick
    • Caroline Springs
    • Footscray
    • Geelong
    • Hoppers Crossing
    • Melbourne
    • Point Cook
    • Sunshine
    • Tarneit
    • Truganina
    • Werribee
    • Wyndham Vale
    We provide NDIS supports across every state and territory of Australia, delivered by experienced local teams who understand the needs of their communities.